What papers can you write?
We can assist you with all the types of written assignments: from a simple high school level essay to a dissertation. Moreover, we provide proofreading, editing, and rewriting services. To find out more, please check out Our Services.
What qualification do your writers hold?
Only real professionals and degree-holders are hired by HR managers of PremiumQualityEssays.com. Our employees have BA, MA or PhD degree and, at least, a year of writing experience. Each writer has own specialization. Such categorization allows finding the most suitable writer for your order.
Is it obligatory to provide a writer with extra information regarding the order?
Usually, it is optional. You are just encouraged to upload the information you want to be used in the paper. Please, upload all materials before a writer is assigned to your order for him/her to have access to the explicit instructions from the very beginning.
Note: You cannot also upload any additional materials when the order is processing.
How much time do you need to complete my order?
The time of receiving a complete order depends only on you. You set up the deadline and pick up the time of delivery. Available deadlines are:
3 hours, 6 hours, 8 hours, 12 hours, 24 hours, 48 hours, 3 days, 4 days, 5 days, 7 days, 9 days, 11 days
Why should I provide details of my assignment?
The more details about the assignment you provide, the easier for us to reach the best result. You may express your expectations about the structure, content, and format of the paper. Nevertheless, reference style, the length of the paper, a number and types of resources (academic journals, books, magazines, newspapers, reports, websites or a combination of all of these), and, of course, deadline must be mentioned.
Can I upload my documents online?
Sure. When filling out the order form, you can find the upload file button. It would be helpful for us to receive additional files along with your requirements. Also, you will be able to send as many files as you want through your admin panel on our website.
Can I talk to my writer?
A client-oriented approach and high quality are the main priorities of PremiumQualityEssays.com that you can benefit from. We have an order tracking system and the option of direct communication with writers. So, you can monitor the process, communicate with your writer directly, check updates and messages from your writer or customer support agents.
Is it possible to get a refund in case I am not satisfied with the paper?
Yes. Our policy entitles you to get a full refund if we fail to meet initial requirements. You can send us a request for a full or partial refund within 48 hours after the paper was uploaded to your personal profile. Moreover, we promise a full refund if some reqiurements and instructions have not been followed (please, for more information check our Terms)
For 30 days after paper delivery, you can request a free revision in case your initial instructions were not followed. It concerns the 20+ pages-long orders. For smaller ones, you have 2 days to request a free revision.
How does your company differ from other essay writing services?
Keeping promises is the method that enabled us to become a leading company on the market of writing services. Our company is a team of the professionals using only modern technologies and resources to speed up the writing process and reach the perfect results. Thousands of satisfied customers return because they know the quality is our priority. There is an incredibly positive statistics of returning customers. Our client satisfaction inspires us. That is why we invent various discounts and other compelling offers for those who stay with us.
Here is what students say about our service.
Is the information about your customers protected?
We do not disclose any personal information to third parties. Your order details and contact information will be protected by advanced security standards. All transactions are secure and confidential. We use SSL security payment methods to protect you from the fraudulent activity. More secure writing service for students worldwide!
How can I place an order?
Ordering process at PremiumQualityEssays.com is as simple as possible. You will have to provide contact information and details about what you expect and make a payment (the most reliable payment systems are available: Skrill, BlueSnap, MasterCard, Visa etc.). Then, your data is processed. We will find a writer with a relevant academic background to fulfill your order.
Once the writer is assigned, he/she starts working on the paper and making a solid research on the topic. When the writing process is completed, the paper is passed on to a Quality Assurance Department and carefully checked for plagiarism. To guarantee the best quality, the work is reviewed by professional editors.
Download your completed paper!
What if I need paper revision?
All customers have a free revision option. For papers under 20 pages you will have 48 hours for a free revision after the deadline expires. For papers longer than 20 pages free revision is available for 30 days after the deadline passes.
How long can it take to find a writer for my order? How can I know that the writer is assigned?
Our Writing Department will do its best to find an appropriate writer for your order as soon as possible. This process can take from several minutes to a couple of hours. In some cases, it may take longer depending on the assignment’s complexity, writer’s availability, urgency, etc.
Once the appropriate writing expert is found, you will be able to see their ID in the order details (the Writer line). Besides, you can track the order status in your account. If you see the order has the “Payment Verification” status, it means that your payment did not go through (you need to click on the “Pay Now” button to proceed with the payment). The “Processing” status means that the writer is assigned and working on your order. Finally, the “Sent/Completed” status means that the paper is written and ready for downloading.
I have some problems with placing my order. The page does not update and I cannot submit the order form. What am I doing wrong?
If the system does not allow you to submit the order form but all the important fields are filled in, you need to make sure no big files are attached. The order form cannot be submitted because of the size restrictions. If you upload the order form without the files and everything works fine, feel free to submit the order form without any attachments. Later, you can send them via e-mail to our Support Team and one of our managers will forward your files to the writer and attach them to the system.
I have some problems with paying for my order. What can I do?
Our company does not deal with the customers` payments directly. If you are having any payment issues, we recommend trying another debit/credit card or another payment method system. In addition, you can try to pay for your order using another device or browser. For more information, feel free to contact our Support Team.
Can I receive a draft?
Yes, you are free to order a 1-page draft of your paper. You will receive it after 50% of the deadline allocated. Pay attention that this service is available for additional payment.
Can I edit my profile by changing my phone number/password/email?
Yes, you can change the information in your personal profile. Please, log in and click on the “Edit” tab. To get your profile updated, do not forget to save changes.
I have chosen the wrong order type/urgency/number of pages/academic level. Can I add more pages? Is it possible to update the order form?
It is impossible to update the order details when the order form is already submitted. Adding more pages to your paper is possible if you place an additional order. You can place an additional order by logging in to your personal account – My Orders section. Please, note that the price of your order will be changed based on new requirements and you will need to pay the price difference for applying changes.
If you need some help with updating the order form or placing a new order, feel free to contact our Support Team.
Can you send my paper earlier if the writer manages to complete it before the deadline?
According to our policies, our customers receive their papers within the deadlines indicated. The deadline you choose when placing the order influences the salary that is paid to both the writer and editor. We cannot make them work without appropriate compensation. Thus, if you need to receive your paper earlier, you will need to compensate for the price difference between the deadline allocated initially and the new one. To get more information about the compensation to be placed, feel free to contact our support team.
I do not want to provide my phone number. Why should I do that? Will you keep our cooperation private? Will my personal information be shared with any third parties?
It is not obligatory to provide your phone number. Nevertheless, if you provide your phone number details, it will greatly improve our communication and help us get the necessary clarifications when need be.
Our company has a strict non-disclosure policy, which allows us to protect our customers from any privacy issues. In particular, you can be sure the writer working on your order will not know your personal information including your email, name, or gender. Pay attention that you will not be able to receive the personal information of our writers as well.
I was notified that my order will be refunded. How long will it take?
The refund process may take from 3 to 5 business days depending on the work of your bank.
Can I get a refund in the form of bonus credits?
In this case, you will need to notify our Support agents via phone or Live Chat about your decision or contact our Financial department on the matter. Bonus credits will be forwarded to your account as soon as your refund request is approved. When the bonus is credited, you will get an option to use it as payment for your next order. Pay attention that you will get bonus credits after approval of your refund request.
I cannot find the necessary writing service on your list. What if I don`t know what assignment I should choose?
In this case, you can send your instructions to our support team via Live Chat or e-mail and they will check them thoroughly to suggest the type of assignment you can order.
What assignment type should I order?
To figure out what assignment type you need to buy, feel free to get in touch with our support representatives before placing the order. One of our managers will analyze your guidelines and guide you accordingly.
Is there any chance to negotiate the price on your website?
All our prices are stable but you can always get in touch with our support managers and discuss your request. We have a great affiliate program, which will enable you to reduce the price of your order. There are high chances that our manager will provide you with a discount coupon that will help you economize your savings.
Can your writer purchase a book needed for my assignment?
In accordance with our policies, customers are supposed to provide all the necessary materials on their own since they are not available online.
Can you complete an urgent order?
Yes, we have vast experience in dealing with urgent assignments. However, we recommend you contact our support managers and ask them to confirm that your order can be completed within a short period of time.
I have already completed a part of my paper. Can you finalize it for me?
Yes, one of our writers can finish your work. If you are not sure how to place an order in this case, feel free to contact our support managers and they will gladly assist you.
Can I check my paper for plagiarism?
Yes, you can order the “Additional Plagiarism Check” option when placing your order on our website and it will enable you to check your paper for plagiarism using the newly created account at ThePlagiarism.com. Please, note that you can check the paper up to 1000 words (any paper you want) free of charge. You will receive a letter from ThePlagiarism.com with a detailed report.
Can I check if you can complete my assignment before placing the order?
Sure. To do this, you need to contact our support managers providing them with the accurate description of your task and they will gladly assist you.