Education for Business
In this research, I have determined that communication competencies courses are very important for graduate students so that they can qualify for jobs. I propose two different questionnaires; one of them to be answered by graduate students in the three different universities in Rhode Island and another one to be answered by human resource managers. The hypothesis for this research is that there is no significant relationship between having communication competencies courses for graduate students and getting a good job. The communication competencies divide into three different categories which are verbal performance, non verbal performance and corporate in a group. Also, I will establish that graduate students have the same opinion that having different communication skills courses is really helpful for their future careers.
Statement of the problem:
In the 21st century, the business world is looking to develop and progress. To achieve that goal, all employers are hiring new employees who are distinct and highly qualified. What makes a worker distinguished is that they have communication competencies such as working well with the team, interpersonal skills, oral and writing skills, etc. The problem of this research is communication competencies courses are very important for graduate students to be qualified for a job. In this research I will answer two questions: Should universities offer communication competencies courses for graduate students? Is there any relationship between having communication competencies and getting a job? My hypothesis is that there is no significant relationship between having communication competencies courses for graduate students and getting a job. The Independent Variable is having a good job and the Dependent Variable is communication competencies courses for graduate students.
Review of literature:
According to Zekeri, having curriculum competencies are very important for a graduate student’s future to get a great job. He added that oral and writing skills and speaking in public are principal for their future career. Lesikar focused on the communication skills in the business world not being very good even from employees who graduated from college. This is a reason why it is very important to have these skills. According to Angell, all kinds of businesses, whether large or a small, need to have employees with good communication skills to guarantee to have a successful business. Ulinski & Callaghan explain that employers are looking for new employees who can communicate effectively. “Oral communication skills include the ability to listen, converse, follow the instruction, communicate with others, and participate in meeting” ( Ulinski & Callaghan, 2002, p.193).
According to Cassel in his research on Fortune 500 companies, there is growing evidence that companies have progress with new requirements for the workplace focusing on personal developments more than just having traditional academic subjects. “The Conference Board of Canada reported on what Canadian Corporations want from prospective employees who is in full agreement with the Fortune 500 study: People who can communicate, think, and continue to team throughout their lives. People who can demonstrate positive attitudes and behaviors. People who can work with others”( Cassel, 1998, p.223). Other research done by Wayne& Mitchell, clarify that after testing the hypothesis to determine the skills in three areas which are verbal behavior, nonverbal behavior, and group interaction behavior, the mean was equal and has the same grade. “The authors affirmed that success on the job is linked to good communication skills; poor communication skills, resulting in lost productivity and errors, can cost companies heavily” (Wayne& Mitchell, 1992, p.143).
Zekeri found in his research that reading, writing and speaking skills are very essential in the 21st century to attain the power in the business world. According to Curtis, Stephens and Winsor, a survey was given to 1000 managers whose names are listed in the American Society of Personal Administrators because they like to hire new employees from graduate school who are extremely excellent in writing and speaking communication. In Porter and Mckibbin’s survey, 76% suggest that MBA classes should focuses on oral and written communication skills. Kane found that in his study, it is very important for seven standards for three categories of MBA positions to have strong interpersonal and communication skills.
In addition, studying effective communication has been the most popular major in the college and universities. Bennington explained that Association for the Advancement of Collegiate Schools of Business (AACSB) decided that communication skills are very important knowledge to be part of school to teach students how they can estimate the results (English. et al., 2007). Gustafson, Johnson, and Hovey conducted a survey with Georgia College to know what skills and knowledge are very important for business students to get a job. They surveyed the BBA and MBA alumni, business leaders, and current senior BBAs. All groups said writing and speaking are very important skills.
- A) Sample Selection:
In my research, my proposal is to send two different kinds of questionnaires. One of them for the graduate students and another one are for the human resource managers in the company.
- B) Design of the study:
Questionnaire#1: To ask the graduate students, I suggest three universities in Rhode Island which are Johnson & Wells University, Roger William University and Brown University to develop my questionnaire. The instrument is managed to a random sample of graduate students. The sample number is N=100. The main information in the questionnaire will include content around this question” Do you agree that having different communication skills courses is really helpful for your future career? “. For this kind of questionnaire, the likert scale is a better approach to define the answers which is 5= strongly agree, 4= somewhat agree, 3= agree, 2= somewhat disagree, 1= strongly disagree.
Questionnaire#2: I suggest asking the human resource managers in three different companies in Rhode Island who serve in different fields. The sample number is N=100. I propose to use random samples as instrument managed. The questionnaire will divide into three different communication skills which are verbal performance, non verbal performance, and corporate in a group to find out the value for each categories. A four point scale is useful to find out the answer as follows: 4=extremely essential, 3=Essential, 2=needed, but can be learned on the job, l=Not essential.
- C) Design the Questionnaires:
The questionnaires include 10 questions; the respondents would check the answers from question 1 through 10 with √. Eight of them the answers will be based on the likert scale in the questionnaire#1 and four point scale in the questionnaire#2, and two questions are open ended.
- D) Analysis Data:
Use Microsoft Excel program to enter data is helpful to calculate and analyze the questionnaire to find out the mean score, Stander deviation (Std. Dev) and the percentages. In the questionnaires if the graduate student or human resource managers always chooses 3, then he/she got a score at 24. According to questionnaire#1, if a graduate student’s score is above the average, it means this student very agree to have communication skills, if it is below the average, it means this student doesn’t agree to have communication skills. Based on questionnaire#2, if a human resource manageress’s score above the average it means that, they think it is very essential to have employees with communication skills; if a human resource manageress’s score below the average it means that, it is not essential to have employees with communication skills.
Procedures and time schedule:
- I will begin the research on Marsh 1, 2011, in this day I will decide the statement of the problem and the hypothesis.
- From Marsh 5, 2011 through Marsh 20, 2011 I will do research to find out some journal articles related to my research to be able to write the review of literature.
- Starting from Marsh 21, 2011 through Marsh 24, 2011, I will design my questionnaires.
- In Marsh 25, 2011 I am going to select the samples then start give them the questionnaires.
- I will collect the Questionnaires and start to analysis the information on Marsh 30, 2011 through April 7, 2011.
- Finally, complete my research by April 12, 2011.
Limitation of the study:
Some of the graduate students or human resource managers don’t respond the questionnaire as serially as should be. In this case the result won’t be effectively. Sometimes it is hard to get a permission to do the questionnaire inside the universities or companies. Moreover, when I choose the person by using random sample, some of them don’t like to participate so I have to choose another one.
Conclusion and Recommendation:
In conclusion, the objective for this research is to find out from previous review of literature how the communication competences courses qualify graduate student for their future career. I propose two different questionnaires; one for graduate students to find out if they agree with that, having different communication skills courses is really helpful for your career future. In addition, another one sent to human resource managers. In the questionnaire, I divide communication competences in three categories which are verbal performance, non verbal performance and corporate in a group.
I suggest these questionnaires to exam the hypothesis which is there is no significant relationship between having communication competencies courses for graduate students and getting a job. This research shows that universities should offer communication competencies courses for graduate students because this will qualify them to be able to meet the business world requirements. Moreover, review of literature revealed that, there is a relationship between having communication competencies and getting a high position.